Support

Active Endpoints is committed to ensuring your success in the use of App Extend. We know that delivering value quickly while dealing with a heterogeneous and technically diverse environment can be challenging.

To help you through this, in addition to App Extend Pilot Consulting, Training, and Professional Services offerings, we offer awesome support. Our support team is co-located with our engineering team to ensure that your needs are addressed in a timely manner and to your satisfaction.

We offer two support options:
  • App Extend Support for developers requiring 12x5 (US ET) implementation assistance
  • On-Demand Support for customers requiring 24x7 support for service-affecting production issues
The following both the App Extend and ActiveVOS support forums can be used to obtain support: To purchase any of our support offerings described here please contact sales@activeendpoints.com by email or call 1-800-634-9043 or +1 781 547 2900.